Projects · India
ERP & CRM Platform
Sales pipeline, inventory, billing, support tickets, and executive dashboards for mid-market enterprises. Multiplexer Solution delivers ERP/CRM tailored to Indian tax and operational realities, with role-based access, audit trails, and integrations into Tally and bank feeds. Custom workflows replace cobbled-together spreadsheets without locking teams into rigid SaaS.
Overview
The ERP & CRM Platform is a tailored alternative for mid-market companies that have outgrown spreadsheets but find generic SaaS too rigid. Modules include sales pipeline, inventory, billing, support tickets, and executive dashboards—configured to your real workflows.
Scope & deliverables
- Leads → opportunities → quotes → orders with approval ladders
- Inventory with multi-warehouse, batch / serial tracking, and reorder rules
- Invoicing with GST e-invoice, e-way bill, and reminders
- Support inbox tied to customers, SLAs, and CSAT
- Executive dashboards for revenue, margin, and pipeline coverage
Outcomes & metrics
- Single source of truth across sales, ops, and finance
- Faster month-end close with automated reconciliation
- Better forecast accuracy with weighted pipeline metrics
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